Returns Policy

Returns & Exchanges
We accept returns within 90 days of receiving your order for store credit. Refunds are not possible. However, exchanges are possible for the same item in the same color if there’s a sizing issue or manufacturing defect. Exchanging for a different size is also possible. If 90 days have gone by since receiving your item, unfortunately, we can’t offer you a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with its tags attached and it must be unworn, unwashed, and unstained.

Several types of goods are exempt from being returned, including replacement products. We also do not accept products that are intimate.

To complete your exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Exchanged items 
To return your product for an exchange, you should first book it by contacting customer support to arrange the return shipment. Once your returned item is received and inspected, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your request.

If you are approved, then your request will be processed, and you can request a replacement (same item, same color). If available and currently in stock, you can request a different size. 

Sale items
Only regular-priced items may be exchanged. Unfortunately, sale items and items bought in a promotion cannot be exchanged.

Exchange conditions
We only replace items if they are defective, damaged, or not the correct fit for you. Our returns policy is valid for 90 days and may only be used towards an exchange for the same product in the same color (if currently available and in stock). Size changes are possible. 

Shipping
To return your product for an exchange, you should first book it by contacting customer support to arrange the return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. A registered and trackable shipping method must be used for returned items.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Cancellations
Orders cannot be canceled or modified in any way, for any reason once they are placed. This includes changing or removing ordered items, changing the shipping method, or canceling the entire order. Items may only be exchanged once received in accordance with the above policy.